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Three capabilities, six channels

One single wallet, available where your customer already is

Mobile Pass, WhatsApp, APP, Web, and Ecommerce aren't different versions of the wallet. They're the same wallet of services and benefits, accessible through whichever channel the customer prefers at any given moment, something most solutions on the market don't offer.

Registration How a new customer joins the benefits program.
Identification How an already registered customer is recognized at the time of purchase.
Wallet access How the customer checks their services, balance and available benefits.
Mobile Pass
WhatsApp
APP
Web
Ecommerce
Iframe / API

Mobile Pass

The card that already lives in the phone's wallet

RegistrationIdentificationWallet access

Generated once the customer has registered through another channel, it lives in Apple Wallet or Google Wallet, with no need to open an APP.

  • In-store identification. A code scanned straight from the native wallet card.
  • Wallet always at hand. Balance and benefits visible without opening any application.
Customer paying at checkout with the member card in their phone wallet

WhatsApp

The whole cycle, without leaving the chat

RegistrationIdentificationWallet access

Sign-up, phone verification, in-store identification, and wallet lookup, all from the same chat with the brand.

  • Conversational registration. The customer signs up by replying to messages, without leaving the chat.
  • Identification QR. Shown in store directly from the chat.

See how it works on WhatsApp →

Phone with a WhatsApp chat showing an identification QR in front of a reader

APP

The complete experience, in the brand's own APP

RegistrationIdentificationWallet access

Sign-up, QR identification, and a complete service wallet, with your own design and branding.

  • Native registration. Your own sign-up form, with OTP phone verification.
  • Wallet in detail. All services, benefits and history, in one place.
Customer checking their points balance in the brand's APP inside a store

Web

The same wallet, nothing to install

RegistrationIdentificationWallet access

The customer web page offers everything the APP does, from any browser.

  • Immediate access. Nothing to download, on mobile or desktop.
  • Same registration and QR. Works identically to the APP.
Laptop showing the customer wallet open in the browser

Ecommerce

The wallet, embedded in your own online store

RegistrationIdentificationWallet access

The customer registers and checks their wallet without leaving the brand's Ecommerce, thanks to native integrations.

  • Without leaving the site. Sign-up and wallet built right into checkout and the customer account area.
  • Native integration. Connects directly with the most widely used Ecommerce platforms.
Customer on the sofa with a laptop, with her wallet integrated into the online store checkout

Iframe / API

When you want to build the front end yourself

Two ways to bring the service wallet to your own Ecommerce or APP, beyond the native integration.

Iframe

Wapping's wallet is embedded as is, with its own design, within a section of your Ecommerce or APP. The fastest way to integrate it.

API

Consume the raw data and build the front end yourself: completely change the look & feel and the structure of the wallet within your own Ecommerce or APP.

Impact

What your business gains

6 access routes

Each customer chooses the channel they already use, with no barriers to entry.

A single profile

It doesn't matter how they access it: the customer and their wallet are always the same.

Custom front end if you need it

From native integration to fully in-house development via API.

What each channel covers

At a glance, who does what

ChannelRegistrationIdentificationWallet access
Mobile Pass—YesYes
WhatsAppYesYesYes
APPYesYesYes
WebYesYesYes
EcommerceYes—Yes
Iframe / APIDepends on integrationDepends on integrationYes

Use case — Digital and Store

One customer, three channels, the same wallet

A customer signs up online with their first purchase. Weeks later, they visit a physical store and identify themselves with their Mobile Pass, without ever having opened the APP. And when they have a question about their balance, they send a message on WhatsApp. At all three moments, Wapping recognizes the same customer, with the same wallet of services and benefits.

Our customers drive us to keep innovating

Silbon logo Sally Beauty logo Mayoral logo Kamado Asian Food logo Avenida Perfumerías logo Perfumerías Facial logo Roberto Verino logo Prissa logo Armas Trasmediterránea logo Gadis logo Sibuya Urban Sushi Bar logo JL logo Pádel Nuestro logo Paco Perfumerías logo Silbon logo Sally Beauty logo Mayoral logo Kamado Asian Food logo Avenida Perfumerías logo Perfumerías Facial logo Roberto Verino logo Prissa logo Armas Trasmediterránea logo Gadis logo Sibuya Urban Sushi Bar logo JL logo Pádel Nuestro logo Paco Perfumerías logo

Frequently asked questions

Your questions, answered

Does a customer have to choose a single access channel?

No. The same customer can register through one channel and identify themselves or check their wallet through a different one: the profile is always the same, no matter how they access it.

What is the difference between integrating the wallet via iframe or via API?

The iframe embeds the wallet as is, with Wapping's design, inside your Ecommerce or APP. The API integration gives you the raw data so you can build the front end yourself, completely changing the look & feel and the structure if you need to.

Can the Mobile Pass be used to register?

No. The Mobile Pass is generated after the customer has already registered through another channel, and it lets them identify themselves in store and check their wallet directly from Apple Wallet or Google Wallet, without opening any APP.

Can a customer be identified in a physical store without having the APP?

Yes. In addition to the APP, the customer can identify themselves with their Mobile Pass, via WhatsApp or from the customer web page, depending on the channels the brand has active.

The same customer, recognized on any channel

We'll show you how to activate each route for registration, identification and wallet access.