The challenge
A paper receipt can get lost, fade, or become illegible just when it's needed most: when processing a return, activating a warranty, or simply remembering what was bought. Without an always-accessible proof of purchase, every after-sales request depends on the customer keeping a piece of paper, and every loss becomes friction for both the customer and the business.
How it works
The receipt is created automatically at the very moment of the sale, in store or online, with no extra steps.
Benefits for the customer
The digital receipt isn't just proof of purchase: it's the foundation for three tasks customers handle after buying.
What it looks like
Only what directly affects them: products with their own discount, promotions on the total, the payment methods used, and their identifying QR.
Benefits
Every digital receipt improves today's experience and simplifies tomorrow's requests.
Impact
Automatic on every sale
No extra setup, in store and online alike.
Unique QR per receipt
Secure identification of the proof of purchase for returns and warranties.
0 lost receipts
Always available in the wallet, with no paper required.
See it in Wapping Manager
The Receipts section lets you filter by date, store, register, employee, or transaction type, and open each receipt to see its full detail or go directly to the customer record.
Digital Receipt
Wapping vs. the traditional approach
| Aspect | Traditional approach | Wapping |
|---|---|---|
| Availability | Depends on keeping the paper | Always accessible in the wallet |
| Identification for returns | Receipt number entered by hand | Unique, secure, tamper-proof QR |
| Benefit details | Barely or not visible | Tagged by item: discount, savings, participant |
| Document validity | No additional guarantees | Optional digital signature and watermark |
Use case — Customer Service
A customer needs to claim a product warranty months after the purchase, but has lost the paper receipt. With Wapping, they open their wallet, find the digital receipt for that purchase with all its detail, and present it in store with no further hassle. The proof of purchase never depended on a piece of paper that could get lost.
Our customers drive us to keep innovating
Frequently asked questions
Products purchased, store, date, total amount, receipt number, payment method, discounts applied, and the services or benefits associated with the transaction, for both in-store and online purchases.
Each digital receipt includes a unique QR code generated by Wapping, which allows it to be securely identified at the point of sale without having to enter any data manually.
Yes. Each item can display tags such as Discount, Savings, or Participant, which transparently explain what benefit was applied or what future advantage that purchase activated.
It can include a digital signature and watermarks, ensuring its authenticity, integrity, and traceability as valid proof of purchase.
We'll show you how digital receipts are generated and looked up in your own operations.