Wapping- Omnichannel Loyalty and CX Personalization platform

Your customers are unique. Treat them as such. Wherever they are.

The omnichannel loyalty customer centric platform for retailers and brands covering the 3 great challenges to differentiate your brand and grow your business:

✓ Know everything about your customers

✓ Build personalized services and benefits

✓ Offer an omnichannel shopping experience

Attract and engage customers as you have always dreamed of.

Increase retention, enhance conversion and boost customer LTV by offering a new, OMNICANAL and 100% CUSTOMIZED shopping experience

Be ahead of your customers wishes

Connect all your sales channels to fully understand the tastes and preferences of your customers and anticipate their wishes.

Manage a unique customer ID for all channels

Identify your customers in a unique way regardless of the sales channel or the device they use

Build hyper-personalized campaigns

Create individualized proposals and benefits for each customer, to use in all your sales channels.

Get a 360^o view of your users

Analyze the consumption habits of your customers offline, online and the preferences of your followers in social media with just one click.

Make life easier for your customer

Differentiate your brand with digital services for a unique shopping experience. Build a permanent link with your users and make them feel at home with an outstanding customer experience.

Build hyper-personalized campaigns based on data

Apply discount programs, exclusive incentives or promotions according to stock rotation, most successful products in every store and the consumption habits of your customers. Automatically adapt every campaign to events and relevant dates.

Turn your brand into omnichannel

Bring your customers a hyper-personalizaed shopping experience

Boost the attraction and engagement of customers

15%

new customers

40%

purchase frequency

20%

spent per customer

Integrations

Plugins for one-click integration with…

Native integration as Mobile Pass in…

Rest API for easy integration with any other platform

Sectors

Fashion

Cosmetics

Food

Electronics & Entertainment

Hotels

Others

Some of our customers

Know our most read articles

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Customer centric vs Product centric

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Placing customers at the center of the business implies knowing who they are, what they are looking for, what they…

Notifications, exclusive benefits, promotions and purchase history without the need of a PC.

We integrate in your Ecommerce, in your APP and in iOS and Android Mobile Wallets (Apple Pay, Google Pay) the exclusive services and benefits of each customer so that your users can have all their account information and redeem all their services in your physical stores and in your ecommerce just one click away.

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