The Omnichannel Retail Customer Intelligence and Loyalty Platform

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Connect all your sales channels to understand, activate, retain customers, and differentiate your brand.

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Acquisition is important, but today, more than ever, you need to take care of your customers.

Create not only the perfect communication but also the perfect shopping experience for each user! If your customer is unique, why not treat them as such?

Anticipate your customers' desires

We connect all your online and offline sales channels transactionally, in real time, to thoroughly understand the habits and preferences of your customers.

Manage a unique 360-degree customer ID

Uniquely identify your customers and 100% reliably regardless of the sales channel or device they use.

Provide a personalized and omnichannel shopping experience

Offer digital services by designing hyper-personalized campaigns for each of your customers based on their habits and purchase history, which work both in-store and on e-commerce platforms.

Services you can offer to your customers with the Wapping platform:

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FLEXIBLE PROGRAMS

Create the most suitable program for each of your customer groups or membership levels.

Define exclusive privileges by user profile to connect with each customer, boost their brand identification, and increase sales.

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POINTS/CASHBACK

Manage the most flexible loyalty engine: audiences, calendars, and programs.

Conditions and restrictions can be as precise as needed at any time to ensure the best outcome with each action.

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BENEFITS

Offer personalized benefits for different customer groups.

Employees, influencers, seniors, students, staff, etc., can be defined as audiences and easily offered special privileges.

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REWARDS

Seduce your customers by offering each one relevant and meaningful rewards that truly motivate them to continue shopping with your brand to achieve those exclusive benefits.

Enhance your emotional connection with personalized offerings that keep you as their preferred choice.

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GAMIFICACIÓN

Sorprende y agrada a tus clientes y haz crecer el compromiso con premios y experiencias únicas.

Crea una experiencia “WOW” y añade emoción a las interacciones de tus clientes con campañas divertidas que hagan crecer los miembros de tu programa de beneficios.

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ANALYTICS

Handle key data to understand consumer behavior patterns. Analyze in detail the outcome of each action and optimize your services and campaigns.

Harness the power of data with the most advanced and user-friendly analytics to take customer connection to the next level.

Discover our loyalty platform

That’s why we’ve done everything possible to design not only the most innovative and powerful customer intelligence and loyalty platform for retail, but also the simplest integration.

Easily integrate Wapping into your business by connecting it to your POS system and your E-commerce through an API/Plugin.

And start dreaming! From there, your marketing team will become autonomous to segment, define, and launch a campaign/service in minutes, without depending on IT, E-commerce, or complex processes.

What are businesses achieving by using Wapping?

40%

Increase in purchasefrequency

20%

Increase inspending per customer

15%

Acquisition ofnew customers

team member placeholder 1 min 1

Marc Scott, Executive Officer

Change the color to match your brand or vision, add your logo, choose the perfect layout, modify menu settings, add animations, add shape dividers, increase engagement with call to action and more.

team member placeholder 1 min 1

Marc Scott, Executive Officer

Change the color to match your brand or vision, add your logo, choose the perfect layout, modify menu settings, add animations, add shape dividers, increase engagement with call to action and more.

team member placeholder 1 min 1

Marc Scott, Executive Officer

Change the color to match your brand or vision, add your logo, choose the perfect layout, modify menu settings, add animations, add shape dividers, increase engagement with call to action and more.

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