Gift Card program

Let your customers to share your brand with family & friends

Attracts New Customers and improve customer retention with an omnichannel Gift Card service that your customers will purchase for their special ones. Allow gift card receivers to know your brand and come across your store for the first time.

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Digital vouchers

Make easy to gift your top products

Digital vouchers are the most convenient gifting option for new generation shoppers. Enable it for your top products and provide an agile and personalized gifting way.

Deposit Card

Instantaneous return refund

Provide your customers an instantaneous refund when managing a return while you keep the balance into your business.

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Digital receipts

Turn your business eco-friendly

Avoid paper consumption and provide a convenient receipt method so your customers have always available their orders history. Sign them with your certificate and watermark to provide the highest security.

A digital customer wallet to drive an unparalleled, omnichannel shopping experience

No delays, no background process. All services work omnichannel and in real-time offering the best customer experience.

The in-built pre-authorization mechanism guarantees the highest security in every transaction.

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Gift Cards and Gift Vouchers can be easily sent from the customer wallet to the recipient wallet, either from brands´APP or ecommerce.

The easiest way to boost your brand recognition and increase loyalty members.

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Allow your users not only to gift your brand, but also to make those experiences unique.

Each gift card or gift voucher can be sent with a personal dedication in two simple steps.

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Bridge the gap between physical and digital and provide your customers a uniform shopping experience.

No matter they are in stores or in your ecommerce, they demand that every service, every benefit applies seamless in brick and mortar stores and ecommerce.

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Real-time performance

No delays, no background process. All services work omnichannel and in real-time offering the best customer experience.

The in-built pre-authorization mechanism guarantees the highest security in every transaction.

wappingweb p digital cx services Real time performance en

Send, share, enjoy

Gift Cards and Gift Vouchers can be easily sent from the customer wallet to the recipient wallet, either from brands´APP or ecommerce.

The easiest way to boost your brand recognition and increase loyalty members.

wappingweb p digital cx services Send share enjoy en

Personalized gifts

Allow your users not only to gift your brand, but also to make those experiences unique.

Each gift card or gift voucher can be sent with a personal dedication in two simple steps.

wappingweb p digital cx services Personalized gifts oo en

Online and in store

Bridge the gap between physical and digital and provide your customers a uniform shopping experience.

No matter they are in stores or in your ecommerce, they demand that every service, every benefit applies seamless in brick and mortar stores and ecommerce.

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The essential

Frequently asked questions

Wapping provides a comprehensive suite of omnichannel digital services for retailers, including a customer wallet, digital gift cards, coupons, prepaid cards, digital receipts, and real-time benefit management. All these services are designed to integrate seamlessly across physical stores, e-commerce, and digital channels, creating a unified customer experience where benefits can be activated and redeemed effortlessly at every touchpoint.

Wapping’s omnichannel customer wallet centralizes all of a customer’s digital assets in a single place, including gift cards, coupons, balances, rewards, and promotions. The wallet is connected to the brand’s systems in real time, allowing customers to redeem any benefit both in-store and online, ensuring a seamless, uninterrupted, and fully digital shopping experience.

Wapping’s digital receipt replaces paper receipts and consolidates the customer’s purchase history across all channels. Customers can access their transactions from any device, making returns, exchanges, and purchase inquiries faster and more convenient. In addition, the digital receipt is linked to the customer’s unified profile, enabling brands to trigger personalized rewards, promotions, and loyalty actions based on purchase history.

Wapping’s digital gift cards and coupons can be created, distributed, and redeemed through a fully omnichannel process. Customers receive them directly in their digital wallet, where they can use or share them without additional steps, whether shopping in-store or online. These digital assets can also be personalized according to campaigns, customer segments, products, or sales channels, making them a powerful tool for customer acquisition, loyalty, and re-engagement in real time.

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