How to increase the average profit per customer with an omnichannel customer intelligence and loyalty platform.
Attracting customers is easy, although increasingly expensive. CAC continues to grow. The great challenge is to get that customer back a second time, a third time and many more. You need to increase LTV per customer.
Marketing automation achieves certain conversion but it´s not enough. Many brands are seeing loyalty as the best option to maintain profitability. However they are struggling to connect with their customers and achieve true loyalty.
Existing approaches don’t work well. It´s neccesary to start at the beginning: unequivocally identify every single customer in all the sales channels: online, physical stores and social to know everything about them and be able to offer them personalized experiences.
The following video shows why you are not able to engage customers and what you could do to achieve it
The brands that are growing the most are the ones that know their customers, treat each customer as unique and offer them an agile, personalized and omnichannel shopping experience.
40%
purchase frequency increase
20%
more spent per customer
15%
adquisition of new customers
Now that you have seen the video, feel free to schedule a call to know more about your business and show what Wapping can do for you through an online Live Demo.
In this call you will see:
✓ How to know everything about your customers to anticipate their wishes.
✓ How to create hyper-personalized and relevant marketing actions for your customers.
✓ How to offer an omnichannel shopping experience.