Privacy Policy
1. Data Controller
The Data Controller corresponds to the Websitse Owner WAPPING NETWORKS, S.L., Tax ID B70463195 and registered in: José Pascual López Cortón 2, 12 A, 15008, A Coruña, Spain.
2. Processed data, purposes and retention policy
2.1 Processed data: Some information must be provided through the completion of the forms provided for the purposes of information request, to get contact with the Owner or to subscribe in our newsletters that inform about news in our loyalty program. The forms will indicate which of the required data will be mandatory.
During browsing, data such as the IP address assigned by your provider or certain social profiles associated with the user may be provided.
2.2 Purposes. The purposes will be the following:
- 1. Contact: The email or phone number provided for contact, will be used for an effective answer to the questions raised.
- Newsletters: 2. The email, which must be verified by the user, or similar methods such as the phone number, will be used for sending newsletters or bulletins according to user´s interest.
2.3 Retention. The retention terms will be the following:
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- Contact: 1. The data will be deleted once the question raised by the user has been answered.
- Newsletters: 2. Data will be processed, from the moment the user gives consent to the withdrawal of this consent, which may be granted as many times as the user wants. In every communication, the user will have access to a free of charge procedure to manage it.
3. Exercise of rights
Anyone has the right to obtain confirmation about whether or not personal data concerning them is being processed. Concerned individuals have the right to access their personal data, as well as to request the rectification of inaccurate data or, where applicable, request its suppression when, among other reasons, the data is no longer necessary for the purposes that it was collected.
In certain circumstances, interested parties may request limitation of the processing of their data or even oppose to the processing thereof, in which case we will only keep their data for the exercise or defense of claims.
User may exercise their rights by conctacting Wapping Networks S.L. by any of the following two ways: (i) By email to rgpd@wappingweb.com; or (ii) By post to Wapping Networks S.L. address at José Pascual López Cortón 2, 12 A, 15008, A Coruña.
In case you wish to exercise the right to data portability, we will provide your data to the new data responsible.
4. Legitimation of the treatment
The legal basis for the treatment of the data provided is the consent granted by the user for the treatment of their personal data for one or several specific purposes, as well as the performance of the legitimate interest of the Data Controller. Consent will always be revocable and may be exercised at any time.
5. Data Recipients and Data Transfers
We will not sell or transfer your personal data. We will not carry out international data transfers.
Blog
Customer Loyalty in Retail: Converging Online and Offline
2023/10/18
Discover how customer loyalty strategies in retail drive retention and satisfaction in an omnichannel world. Explore customer segmentation, personalized promotions, integration of online and offline channels, and emerging technologies that are redefining the customer experience in the retail sector.
Why don’t you manage reliable customer data despite of a heavily investment in tools?
2023/02/22
Managing unified customer data in retail requires a step beyond joining information silos. Find out what else is necessary and how to achieve it.
Information is power, as long as you can transform it into action
2022/10/26
We must distinguish between information, knowledge and action. Only if information can be transformed into action does it offer true power to the business.
One-time engagement vs. continuous engagement
2022/10/25
No matter what retail industry you’re in, loyalty marketing will work wonders for you and your brand.
Why you need to build hyper-personalised campaigns
2022/01/24
If a client has already given you the opportunity to meet him, why do you treat him like the first time?
Contact us
Would you like to know everything about your customers to offer them a new, personalized and omnichannel shopping experience?
Share with us any question and we´ll be happy to assist you.