Acquisition was enough, but not any more



A step further is necessary

Be ahead of your customers wishes
Connect all your sales channels to fully understand the tastes and preferences of your customers and anticipate their wishes.

Manage a unique customer ID for all channels
Identify your customers in a unique way regardless of the sales channel or the device they use

Build hyper-personalized campaigns
Create individualized proposals and benefits for each customer, to use in all your sales channels.
Intuitive and ease to use

1. Collect
Wapping connects all your sales channels to real-time track every customer interaction in your brand. Data is automated grabbed and stored under a unique customer ID per user.
2. Understand
Our unified Customer View manage all the most relevant data about the past, present, and future behavior of every single customer.
3. Activate
A powerful engine to build digital services and benefits that activate customers, boost loyalty and improve conversion. The transactional connection allows a seamless omnichannel application of every service and benefit.
4. Analyze
Get access to instant analytics from your data the moment you need it. Dig deeper to find out connections between seemingly unrelated data. Dashboards, insights and reports always accessible with real time data to understand patterns and trends and to measure the return of every action.
Intuitive and ease to use
1. Collect
Wapping connects all your sales channels to real-time track every customer interaction in your brand. Data is automated grabbed and stored under a unique customer ID per user.
2. Understand
Our unified Customer View manage all the most relevant data about the past, present, and future behavior of every single customer.
3. Activate
A powerful engine to build digital services and benefits that activate customers, boost loyalty and improve conversion. The transactional connection allows a seamless omnichannel application of every service and benefit.
4. Analyze
Get access to instant analytics from your data the moment you need it. Dig deeper to find out connections between seemingly unrelated data. Dashboards, insights and reports always accessible with real time data to understand patterns and trends and to measure the return of every action.

Make life easier for your customer

Differentiate your brand with digital services for a unique shopping experience. Build a permanent link with your users and make them feel at home with an outstanding customer experience.

Build hyper-personalized campaigns based on data
Apply discount programs, exclusive incentives or promotions according to stock rotation, most successful products in every store and the consumption habits of your customers. Automatically adapt every campaign to events and relevant dates.
Turn your brand into omnichannel
Bring your customers a hyper-personalizaed shopping experience
Boost the attraction and engagement of customers
15%
new customers
40%
purchase frequency
20%
spent per customer
Know our most read articles
Why you need to build hyper-personalised campaigns
2022/01/24
If a client has already given you the opportunity to meet him, why do you treat him like the first time?
The importance of timing when contacting your clients
2021/10/13
Most newsletters are deleted without opening, many emails go directly to the promotions folder, and ads on social…
Information is power, as long as you can transform it into action
2021/09/20
We must distinguish between information, knowledge and action. Only if information can be transformed into action does…