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Customer segmentation: key to success in retail

Customer segmentation redefines modern retail. This post explores the evolution of segmentation from its origins to future trends, highlighting its impact on promotions, loyalty, and business strategy.


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Customer Loyalty in Retail: Converging Online and Offline

Discover how customer loyalty strategies in retail drive retention and satisfaction in an omnichannel world. Explore customer segmentation, personalized promotions, integration of online and offline channels, and emerging technologies that are redefining the customer experience in the retail sector.


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Why you need to build hyper-personalised campaigns

If a client has already given you the opportunity to meet him, why do you treat him like the first time?


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Customer centric vs Product centric

Placing customers at the center of the business implies knowing who they are, what they are looking for, what they like. Implies to recognize them to offer a personalized and homogeneous shopping experience in all your sales channels


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Customer loyalty beyond discounts

In an era where consumers have thousands of options to choose from, getting loyal customers requires strategies and actions beyond discounts and classic loyalty programs.


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How to create “Customer Centric” services that bring real value to your customers and differentiate your business.

Learn what kind of services demands the current consumer and how to start offering them in your business to make their life easier, reward their trust and always become their preferred option.