Customer Lifetime Value: the metric that will transform your business
The Customer Lifetime Value can transform your retail business. Learn how to calculate, maximize, and apply effective strategies to improve loyalty and long-term value of your customers.
Omnichannel Marketing: How to Transform the Customer Experience in Retail
Discover all the secrets of omnichannel marketing: from basic concepts and implementation strategies to the latest trends and technologies.
Customer segmentation: key to success in retail
Customer segmentation redefines modern retail. This post explores the evolution of segmentation from its origins to future trends, highlighting its impact on promotions, loyalty, and business strategy.
Customer Loyalty in Retail: Converging Online and Offline
Discover how customer loyalty strategies in retail drive retention and satisfaction in an omnichannel world. Explore customer segmentation, personalized promotions, integration of online and offline channels, and emerging technologies that are redefining the customer experience in the retail sector.
Why don’t you manage reliable customer data despite of a heavily investment in tools?
Managing unified customer data in retail requires a step beyond joining information silos. Find out what else is necessary and how to achieve it.
Information is power, as long as you can transform it into action
We must distinguish between information, knowledge and action. Only if information can be transformed into action does it offer true power to the business.